{"id":400,"date":"2025-08-11T15:11:45","date_gmt":"2025-08-11T05:11:45","guid":{"rendered":"https:\/\/gazelleluxe.com.au\/?p=400"},"modified":"2025-11-22T14:14:02","modified_gmt":"2025-11-22T03:14:02","slug":"refund-policy","status":"publish","type":"post","link":"https:\/\/gazelleluxe.com.au\/index.php\/2025\/08\/11\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n

At Gazelle Luxe<\/strong>, we comply with the Australian Consumer Law<\/strong> (ACL). Our returns and refund policy ensures a fair and transparent shopping experience.<\/p>\n\n\n\n

1. Change of Mind<\/h3>\n\n\n\n

We do not<\/strong> offer refunds for change of mind, incorrect selection, or change in personal circumstances.<\/p>\n\n\n\n

2. Faulty or Damaged Items<\/h3>\n\n\n\n

If your item is faulty, damaged, or not as described, you are entitled to a replacement, repair, or refund under Australian Consumer Law.<\/p>\n\n\n\n

To be eligible:<\/p>\n\n\n\n

    \n
  • You must contact us within 7 days<\/strong> of receiving the item<\/li>\n\n\n\n
  • Provide a photo and description of the issue<\/li>\n\n\n\n
  • Item must be returned in original condition (unless faulty)<\/li>\n<\/ul>\n\n\n\n

    3. Return Process<\/h3>\n\n\n\n
      \n
    1. Contact us at\u00a0gazelle.luxe01@gmail.com<\/strong>\u00a0or call\u00a0+61 470 606 063<\/strong><\/li>\n\n\n\n
    2. Provide your order number and issue details<\/li>\n\n\n\n
    3. We will provide return instructions if your claim is eligible<\/li>\n<\/ol>\n\n\n\n

      Return shipping costs are the customer’s responsibility unless the item is confirmed as faulty or incorrect.<\/p>\n\n\n\n

      4. Non-Returnable Items<\/h3>\n\n\n\n

      Due to hygiene reasons, we do not accept returns on:<\/p>\n\n\n\n

        \n
      • Earrings<\/li>\n\n\n\n
      • Used or worn jewellery<\/li>\n\n\n\n
      • Items marked \u201cfinal sale\u201d or \u201cnon-returnable\u201d<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

        At Gazelle Luxe, we comply with the Australian Consumer Law (ACL). Our returns and refund policy ensures a fair and transparent shopping experience. 1. Change of Mind We do not offer refunds for change of mind, incorrect selection, or change in personal circumstances. 2. Faulty or Damaged Items If your item is faulty, damaged, or not as described, you are entitled to a replacement, repair, or refund under Australian Consumer Law. To be eligible: 3. Return Process Return shipping costs are the customer’s responsibility unless the item is confirmed as faulty or incorrect. 4. Non-Returnable Items Due to hygiene reasons, we do not accept returns on:<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[],"class_list":["post-400","post","type-post","status-publish","format-standard","hentry","category-earrings"],"yoast_head":"\nRefund Policy - Gazelle Luxe<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gazelleluxe.com.au\/index.php\/2025\/08\/11\/refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund Policy - Gazelle Luxe\" \/>\n<meta property=\"og:description\" content=\"At Gazelle Luxe, we comply with the Australian Consumer Law (ACL). 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